Privacy Policy - Sukoon Platform

• •Identity Information: Name, email, phone number, and date of birth.
• •Health Data (for treatment purposes): Medical history, symptoms, or notes shared with the therapist (this data is encrypted and accessible only to the treating physician).
• •Payment Data: We do not store your full credit card details; transactions are processed through secure and certified electronic payment gateways.
• •Technical Data: Such as IP address and browser type, for the purpose of improving user experience and platform security.

• •Enabling you to book sessions and communicate with doctors and therapists.
• •Facilitating the payment and invoicing process.
• •Improving the quality of our services and developing the platform.
• •Sending appointment reminders (via email or SMS).

• •Visual sessions are conducted via secure communication technologies (such as Google Meet or the integrated video system).
• •We do not record sessions: The privacy of what happens between you and the doctor is sacred. Sukoon does not record any video or audio of the sessions.

• •We do not sell or rent your personal data to any third party.
• •Shared with the treating physician to enable them to provide appropriate medical service.
• •Shared with legal authorities if requested by a formal court order or in extreme emergencies.

We use advanced protection protocols (SSL Encryption) to encrypt data during its transition between your device and our servers. We recommend keeping your password confidential.

Our site uses cookies to improve your experience (such as remembering your preferred language or staying logged in). You can disable cookies from browser settings.

• •Request access to your data registered with us.
• •Request correction of any incorrect information.
• •Request permanent deletion of your account and data from our servers.

We may update the privacy policy from time to time to keep pace with legal or technical changes. Modifications will be published on this page.